Translation produced by AI; only the French version is authoritative.
Selfie-coach is a trademark of the company Motivés pour. The Selfie-coach website and platform are published by Motivés pour, a simplified joint-stock company (SAS) whose contact details are given below.
Legal Notice (Article 6.III of Law No. 2004-575 of 21 June 2004 for confidence in the digital economy). Publisher: Motivés pour, a simplified joint-stock company (société par actions simplifiée) with share capital of €100, registered office 146 avenue de Bellevue, 78700 Conflans-Sainte-Honorine, France; RCS Versailles 920 275 989; SIRET 920 275 989 00019; intra-Community VAT FR11 920 275 989; telephone 06 85 30 43 01; email contact@motivespour.fr. President: Marc Diabira. Publication director: Frédéric Lincker. Training organisation registered under activity declaration number 11 78 86048 78 with the prefect of the Île-de-France region; this registration does not constitute State approval. Host of the website and platform: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France — telephone: 1007 (from France) or +33 9 72 10 10 07. Consumer mediator: CMAP (Centre de Médiation et d’Arbitrage de Paris), 39 avenue Franklin D. Roosevelt, 75008 Paris, www.cmap.fr.
These pages are drawn up in French; only the French version is authoritative, translations being provided for information purposes only. Last updated: 29 September 2026.
GDPR – Terms of Use – Terms of Service – Terms of Sale – Internal Regulations – Cookies
GDPR
Updated 2026
General Data Protection Regulation
MOTIVÉS POUR’s policy on data protection (privacy policy).
Principles and rules for the protection of personal data (GDPR)
Motivés pour is a coaching and training company based at 146 avenue de Bellevue, 78700 Conflans-Sainte-Honorine. A simplified joint-stock company (SAS, société par actions simplifiée) with share capital of €100, it is registered with the Versailles Trade and Companies Register under number 920 275 989.
As a training organisation, it is legally registered with the Ministry of Labour: continuing adult education (8559A).
Motivés pour, together with its approved service providers, pays close attention to the protection of your data. They respect the privacy of all their customers and users.
This document describes our policy and procedures for collecting, using and disclosing your information when you use our Services (the motivespour.fr website, the web.motivespour.fr platform and shop, the Selfie-coach Android application, coaching and training services) and informs you of your privacy rights and of how the law protects you.
Generally speaking, we use your personal data to provide and improve our Service. Where the law so provides, you are asked to accept or refuse a collection or use of information; this choice is separate and can be changed at any time.
Principles governing the processing of personal data
We refer to Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, and to Law No. 78-17 of 6 January 1978, as amended, on information technology, data files and civil liberties. Accordingly, the processing of your personal data carried out by Motivés pour is based on the following fundamental principles:
We undertake to ensure that the processing of your data is lawful, fair and transparent,
The purposes of each processing operation are legitimate and clearly defined, and only the data necessary for those purposes is collected,
Where processing is based on your consent, this is requested separately and may be withdrawn at any time; other processing is based on the performance of the contract, a legal obligation or the legitimate interest of Motivés pour, as specified below,
The data collected is protected by procedural and technical security measures, and is retained for a limited period.
The controller for this processing is the company Motivés pour, represented by its President, Marc Diabira. Point of contact for any question relating to your data: contact@motivespour.fr, or by post to the registered office address. Motivés pour has appointed a Data Protection Officer (Article 37 of the GDPR): Mr Frédéric Lincker, reachable at delegprotecdata@motivespour.fr or by post to the registered office address, for the attention of the Data Protection Officer.
Nature of the data collected, methods of collection, hosting locations
Personal data means any information relating to an identified or identifiable person, in particular by reference to identifiers such as:
A surname, a first name, a title,
An identification number,
Location data,
An online identifier (email or IP addresses)
Specific information relating to the details that our customers choose to provide to us when they use our Services (employer’s company name, address, telephone number, job title, age, gender…)
Answers to the Selfie-coach questionnaires, the scores and indicators calculated from those answers and the resulting coaching reports; account, order, billing and licence data; technical and security logs (IP address, browser, timestamps of logins and acceptances).
Collection methods: data is collected directly from you (account creation, order, questionnaire answers, exchanges with us) or, where a coach, trainer or organisation grants you access, transmitted by that professional customer, who must have a legal basis for doing so and must inform you of it. The questionnaires do not ask for health data or other sensitive data within the meaning of Article 9 of the GDPR; we invite you not to enter any in the free-text fields.
Purposes and legal bases: management of the account, orders and licences, administration of the questionnaires and production of reports (performance of the contract); invoicing and retention of accounting records (legal obligation); security of the service, prevention of abuse, proof of acceptances and the statistical analysis of questionnaires described below (legitimate interest of Motivés pour); commercial information sent to professional customers about similar services (legitimate interest, with the possibility of unsubscribing at any time); newsletters to individuals and non-necessary cookies (consent). Reports are produced automatically from your answers, but no decision producing legal effects or significantly affecting you is taken by Motivés pour on this basis alone (Article 22 of the GDPR); our professional customers undertake not to base a decision of this kind on a report alone.
Statistical analysis of questionnaires for tool improvement
Purpose: Motivés pour statistically analyses the answers to the questionnaires in order to check and improve the relevance, reliability and consistency of its questionnaires, its interpretation grids and its internal tools (for example: the behaviour of a question, consistency between scales, calibration of thresholds). Motivés pour itself designs, develops and operates its questionnaires and analysis tools, without using any third-party company; this analysis is necessary to maintain and improve the relevance of these tools, which can only be calibrated on the basis of answers actually collected. This analysis is never intended to assess, monitor or make a decision concerning any particular person.
Data concerned: questionnaire answers, calculated scores and indicators, date the questionnaire was taken, questionnaire version, language, and, where provided, low-granularity context data (age bracket, gender, sector of activity, type of role). Direct identifiers (surname, first name, email address, telephone number, account identifier, name of employer or coach) are removed before the analysis and replaced by a random code.
Pseudonymisation and anonymity: the data sets thus created are pseudonymised. They remain personal data within the meaning of the GDPR for as long as re-identification remains possible; this is why this policy covers them and your rights apply to them. The correspondence table between the random code and the account, where it exists, is kept separately, under access control, and is not accessible to the persons carrying out the analysis. The results of the analysis are exclusively aggregated (averages, distributions, correlations across groups) and do not allow any person to be identified; only these aggregated, anonymous results are retained on a lasting basis and used to develop the tools.
Legal basis and balancing test: this analysis is based on the legitimate interest of Motivés pour (Article 6(1)(f) of the GDPR) in guaranteeing the scientific quality and relevance of the tools it markets, a purpose compatible with the initial collection within the meaning of Article 5(1)(b) and Article 89 of the GDPR (statistical purposes). This interest has been weighed against your rights: the data is pseudonymised before analysis, limited to what is strictly necessary, processed solely in-house, on an infrastructure under the direct control of Motivés pour, without disclosure to third parties, without individual profiling or any decision concerning you, and you may object to it. A person who answers a motivation questionnaire can reasonably expect that their answers will be used, in anonymous form, to improve the tool.
Authorised persons and confidentiality: the analysis is carried out exclusively by Motivés pour’s qualified internal staff (questionnaire designers, persons trained in psychometrics or statistics), designated by name by the President, bound by a confidentiality obligation and having no access to the correspondence table. For this purpose, Motivés pour does not use any third-party company or any processor: no external provider takes part in it, the infrastructure host being limited to making the equipment available; no pseudonymised data set is disclosed to a third party, including a coach, an employer or a business partner.
Infrastructure and protection by design: the entire IT infrastructure used for this analysis is under the direct control of Motivés pour, either on its own equipment or on equipment leased from a French host subject to the GDPR (see legal notice); the data is hosted in France. In accordance with Article 25 of the GDPR, the protection of personal and confidential data is taken into account by design and by default, at every stage of the design and development of the analysis tools: data minimisation, prior pseudonymisation, separation of the correspondence table, access segregation and logging. In addition, the report encryption option (a file protected by a password chosen by the user, which Motivés pour does not store in clear text) is offered free of charge to all customers.
Duration: a pseudonymised data set is retained for no more than five years from its creation, then destroyed or irreversibly rendered anonymous; anonymous aggregated results are not subject to a time limit. The answers of a deleted account are no longer included in data sets created after that deletion.
Your rights: you may object at any time to this analysis, on grounds relating to your particular situation (Article 21 of the GDPR), by writing to contact@motivespour.fr; your answers are then excluded from data sets created after your request, with no consequence for your access to the service or for your reports. Aggregated results already produced, being anonymous, cannot be undone. Where your access was granted by a professional customer (coach, organisation), Motivés pour acts as data controller for this sole purpose; the professional customer informs its beneficiaries of this and may object to the inclusion of all of its beneficiaries by email to the same address.
Recipients, processors, hosting and transfers
Your data is accessible to Motivés pour’s authorised staff, within the scope of their duties. Your Selfie-coach answers and reports are visible only to you, to the coach or organisation that granted you access, and to Motivés pour’s authorised staff. The processors we use, contractually bound by the obligations of Article 28 of the GDPR, are: the platform’s host, OVH SAS (see legal notice), whose role is limited to making the infrastructure available; Stripe and Klarna for online payment (they process payment data as controllers for their own regulatory obligations); our email and SMS sending providers for security codes and notifications; and, depending on the service used, the specialised platforms mentioned in the general terms of use. We do not sell or rent your data; it may be disclosed to an authority where the law so requires.
The data of the Selfie-coach platform is hosted in France, on servers administered by Motivés pour, either on its own equipment or on equipment leased from a French host subject to the GDPR (see legal notice). Where a provider, in particular a payment provider, processes data outside the European Union, the transfer is governed by an adequacy decision of the European Commission or by its standard contractual clauses, a copy of which you may obtain on request.
Retention periods
Accounts, questionnaire answers and reports: for as long as the account is active, then deletion three years after the last contact or last login, or upon request to close the account. Accounting records and invoices: ten years (legal obligation). Proof of acceptance of the terms: five years after the end of the account (ordinary limitation period). Technical and security logs: twelve months. Business contacts and inactive prospects: three years after the last contact. Pseudonymised data sets from the statistical analysis: no more than five years after their creation. Backups follow the same rules, on a rotating basis. At the end of these periods, data is deleted or anonymised, subject to statutory archiving obligations and the defence of our rights in court.
Your rights
You have the right to access, rectify, erase, restrict the processing of, object to and port your data, as well as the right to withdraw consent given at any time, without such withdrawal affecting the lawfulness of prior processing, and the right to give instructions concerning the fate of your data after your death. To exercise these rights, write to the Data Protection Officer (delegprotecdata@motivespour.fr), to contact@motivespour.fr or to Motivés pour, 146 avenue de Bellevue, 78700 Conflans-Sainte-Honorine. We reply within one month, extendable by two months for a complex request, after informing you of this; proportionate verification of your identity may be requested where there is reasonable doubt. You may lodge a complaint with the Commission nationale de l’informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr.
Security, data breaches and cookies
Motivés pour implements technical and organisational measures appropriate to the risks: encrypted communications (HTTPS), access control, a single-use code sent by SMS or email to protect access to the account, a report encryption option offered free of charge to all customers (a file protected by a password chosen by the user and not stored in clear text), backups, logging and incident management. Motivés pour develops its tools in-house and builds in data protection by design and by default (Article 25 of the GDPR), at every stage of their design and development. In the event of a data breach likely to result in a risk to your rights and freedoms, Motivés pour notifies the CNIL within 72 hours and, where the risk is high, informs you without undue delay (Articles 33 and 34 of the GDPR).
Cookies and trackers: the Motivés pour websites and tools use cookies that are strictly necessary for their operation (session, basket, security, remembering your choices), which are exempt from consent. Any other cookie or tracker, in particular non-exempt audience measurement or advertising cookies, is only placed with your prior consent, which you can refuse just as easily as accept it, and withdraw at any time. Details and settings are set out on the “cookies” page of the site.
This privacy policy is supplemented, for purchases of and access to Selfie-coach, by the “Personal Data” section of the general terms and conditions of sale and access to Selfie-coach, accepted when the order is placed. Version of 29 September 2026.
Terms of Use
Updated 2026
General Terms of Use
Motivés pour is a coaching and training company based at 146 avenue de Bellevue, 78700 Conflans-Sainte-Honorine. A simplified joint-stock company (SAS, société par actions simplifiée) with share capital of €100, it is registered with the Versailles Trade and Companies Register under number 920 275 989.
Motivés pour has developed and markets psychometric questionnaires, distributes them and uses them in coaching, training and skills assessment assignments. The Selfie-coach questionnaires are administered on the web.motivespour.fr platform, hosted in France on servers administered by Motivés pour. Depending on the service, Motivés pour also relies on specialised and secure providers for this type of service: the Sphinx platform for certain questionnaires, the Teachizy platform for its online training courses and the Upages platform for managing its corporate website.
Acceptance of the terms of the contract
These general terms of use (the “Terms of Use”) apply in their entirety and constitute the essential and decisive conditions of any use of the Motivés pour sites accessible via dedicated and secure URLs: www.motivespour.fr and web.motivespour.fr, by all customers of Motivés pour, being professionals who subscribe to the sites and distribute Motivés pour products, as well as by all of their own customers, the END USERS of those same products.
Using the Motivés pour website implies acceptance of the Terms of Use. Between professionals, the Terms of Use prevail over all conditions and stipulations of the Customer, even if communicated after the Terms of Use, that have not been expressly accepted in writing by Motivés pour. Purchases of Selfie-coach licences on the online shop are additionally governed by the general terms and conditions of sale and access to Selfie-coach, accepted when the order is placed.
Should any clause of the Terms of Use be or become null or void for any reason whatsoever, the other clauses of the Terms of Use shall continue to apply and the parties undertake to negotiate in good faith to replace or amend the annulled clause. The fact that Motivés pour does not rely at any given time on any clause of the Terms of Use cannot be interpreted as a waiver of its right to rely subsequently on the Terms of Use or on that clause.
The applicable Terms of Use are those in force at the time of subscription for the Motivés pour CUSTOMER and at the time of access to the site for the END USER.
Motivés pour may amend the Terms of Use. Each version is dated and published on this page; users with an account are notified by email of any substantial change at least thirty days before it takes effect and may, if they refuse it, close their account. A change does not apply retroactively to an order already concluded and does not deprive the consumer of their rights. Motivés pour may develop its website and services; such developments do not affect rights acquired under an order in progress, and Motivés pour remains liable under the conditions provided for by law.
All users are asked to read these terms of use carefully, as use of the Motivés pour website is provided subject to their acceptance. Should a user not accept the terms of use, they are advised not to use the Motivés pour website.
Use of the application
By using the services of the Motivés pour PLATFORM, you undertake to comply with the laws in force and, in particular, not to:
Reuse the content of the applications for commercial purposes other than those provided for in the General Terms and Conditions of Sale;
Copy, modify, hack, attempt to decipher or discover the source code of any software developed by Motivés pour, other than in the cases authorised by law (Article L.122-6-1 of the French Intellectual Property Code);
Use these applications for illegal purposes, such as displaying content that does not comply with or contravenes the law, or that is false, inaccurate, misleading, defamatory, obscene or contrary to these General Terms of Use;
Infringe intellectual property rights;
Attempt to obtain unauthorised access to any user area, computer system or network linked to the services of the Motivés pour PLATFORM;
– Use these applications to upload, send or store any content that is unlawful, racist, hateful, obscene or discriminatory, or that contains viruses, Trojan horses or any other similar harmful software;
– Evade the application of the Motivés pour GDPR policy or of decisions concerning the use of your account (temporary or permanent suspensions, etc.);
– Circumvent Motivés pour’s pricing procedures, or the invoicing process;
– Disclose or sell information about a USER to a third party.
Data security and confidentiality
Motivés pour’s GDPR policy is described and accessible on this site. Motivés pour CUSTOMERS, as well as consultants, trainers or coaches, undertake to comply with it with regard to the data to which they have access, and not to base solely on a questionnaire report any decision producing legal effects or otherwise significantly affecting a person.
By logging in to the Motivés pour website, you acknowledge that you have read and understood the rules described in the Motivés pour website’s GDPR policy.
Login credentials are therefore personal and confidential. They must be kept safe from any fraudulent use.
Motivés pour is not required to verify the accuracy of the data entered by users and is not liable for the use that the holder thereof might make of it, in particular in breach of the rules of the “Use of the application” section above or to the detriment of third parties, without this provision excluding liability that the law does not permit to be excluded. Users are liable for use of the Platform made by means of their login credentials and codes, unless they have promptly reported to Motivés pour the loss or compromise of these credentials, or unless the use results from a security failure attributable to Motivés pour.
In the event of any doubt as to the security of these credentials, users undertake to inform the administrator of the Platform via the contact email address and to change them immediately in their personal area.
Intellectual property
The application, the software and the content of the Motivés pour website are the exclusive property of Motivés pour. The Motivés pour trademark, the logos, domain names and product names (the Selfie assessment range, Selfie-coach) are registered and protected trademarks and are the exclusive property of Motivés pour.
Any extraction, copying, or permanent or temporary use of all or part of the content of this website on another medium is unlawful. In accordance with the French Intellectual Property Code, any total or partial use or reproduction of this content without the express written authorisation of Motivés pour is prohibited, subject to the statutory exceptions (private copying, brief quotation) and to the user’s right to print and share their own reports for their personal or internal professional use.
Applicable law and jurisdiction
The Terms of Use and, more generally, the business relations between the parties are governed by French law. Between professionals, failing an amicable resolution of the dispute, any dispute relating to the Terms of Use or to the Subscription and to the relations between Motivés pour and the Customer shall be submitted to the exclusive jurisdiction of the competent courts of Versailles, including in the case of interim proceedings, an ex parte application, multiple defendants, an incidental claim or a third-party claim for indemnity. This jurisdiction clause does not apply to the consumer, who may bring the matter before the competent court under the statutory rules (in particular that of the place where they resided at the time the contract was concluded or the harmful event occurred, Article R.631-3 of the French Consumer Code) and may, free of charge, after a written complaint to Motivés pour, refer the matter to the CMAP consumer mediator (Centre de Médiation et d’Arbitrage de Paris), 39 avenue Franklin D. Roosevelt, 75008 Paris, www.cmap.fr.
Our company keeps its general terms of use under regular review and posts all updates on this web page. These general terms of use and the privacy policy were last updated on 29 September 2026.
Terms of Service
Updated 2026
General Terms of Service Delivery
1 – Proposal
Any assignment entrusted to us gives rise to a written proposal that confirms our agreement and sets out our terms of collaboration. This proposal makes it possible to analyse the beneficiary’s needs and context, and sets out the operational and assessable objectives of the service, as well as the various content and implementation arrangements for the service. It is accompanied by our general terms and conditions of sale and our charter of commitments and code of ethics. To indicate their agreement and allow the assignment to begin, the client sends us their written agreement, dated and signed, on our proposal. Any enrolment for one or more services implies acceptance by the client of these terms.
Service proposals issued by the company are valid for 30 days from the date shown on the commercial proposal.
These general terms of service delivery govern training, coaching, skills assessment, study and consulting services. Purchases of Selfie-coach licences on the web.motivespour.fr online shop are subject to the general terms and conditions of sale and access to Selfie-coach, accepted when the order is placed. Where an individual undertakes training on an individual basis and at their own expense, Articles L.6353-3 to L.6353-7 of the French Labour Code apply: a written contract, a ten-day withdrawal period from the date of signature, no sum payable before the expiry of this period, a deposit limited to 30% of the price and the balance paid in instalments as the training progresses; these terms apply subject to these provisions and to those of the French Consumer Code.
2 – Registrations, fees and payments
Registrations for continuing training courses are made as they are received in writing (letter, email, registration via the online shop, etc.) and subject to the availability of places. A registration is validated by payment of a deposit of at least 50% upon signature of the training agreement, acceptance of the quotation (returned duly completed, signed and bearing the company stamp for professionals) or the act of purchase in the online shop.
2.1. Payment by the trainee. Subject to the provisions of the French Labour Code referred to in Article 1 for a trainee who finances their own training, payment must be made in full no later than one week before the start of the training. Failing this, the training organisation reserves the right to refuse enrolment in the training.
2.2. Payment by the company, a collecting body or a public or semi-public body. Deposit: a payment of 50% of the total price including VAT must be sent to the training organisation at the time of registration. The balance will be invoiced at the end of the training and must be paid upon receipt of the invoice.
Between professionals, any sum remaining unpaid on its due date automatically incurs, without the need for a formal notice, late-payment penalties at the interest rate applied by the European Central Bank to its most recent refinancing operation plus ten percentage points, as well as a flat-rate indemnity for collection costs of €40 (Articles L.441-10 and D.441-5 of the French Commercial Code). In the absence of, or refusal of, coverage of the cost of the training by a collecting body or by public or semi-public bodies holding training budgets, the trainee or, as the case may be, the company, is automatically personally liable for the cost of the training.
3 – Expenses
Any expenses relating to the assignment (for example, consultants’ travel, room hire and catering during the services, etc.) will be invoiced at actual cost on presentation of supporting documents. Payment of expense invoices is subject to the same rules as payment of fee invoices.
4 – Taxes
Our fees and costs are subject to VAT at the applicable rate. Prices given to consumers are stated inclusive of all taxes.
5 – Obligations of the trainee and/or of the contracting party of the training organisation
5.1 – If the service is organised by the employer on the company’s premises, the employee or trainee remains subject to the employer’s disciplinary authority.
5.2 – If the service is provided externally, the employee must, in addition, comply with the internal regulations of the service provider. Sending the subscription form or the training contract, duly initialled and signed, implies the trainees’ full adherence to the internal regulations of the training organisation.
The trainee undertakes to attend the training course for which they are registered diligently and regularly. They undertake to sign, at the beginning and end of each day, the attendance sheet made available to them on paper or in remote format. It is understood that unauthorised absences not recognised as valid, as well as non-compliance with the contract by the trainee, may lead, on the one hand, to their exclusion from the course under the conditions provided for by the internal regulations or these provisions and, on the other hand, to the suspension or withdrawal of funding. In addition, failure or lack of diligence and regularity will be sanctioned by a refusal to issue the certificate of attendance.
The employer – or, as the case may be, the trainee – undertakes to take out and maintain, in anticipation of and for the duration of the course, civil liability insurance covering bodily injury, material and non-material damage, whether direct or indirect, that may be caused by their actions or those of their employees to the detriment of the training organisation. They also undertake to take out and maintain civil liability insurance also naming the training organisation as an insured party for all acts harmful to third parties that may have been caused by the trainee or employee, and containing a waiver-of-recourse clause, so that the training organisation cannot be held liable or pursued.
6 – Teaching and technical resources
The training organisation provides the material resources strictly necessary for the course (audiovisual equipment, IT tools, etc.). It is understood that the teaching tools are made available to trainees solely for training purposes, which excludes any use for personal purposes. Consequently, the trainee in particular refrains from entering into any computerised system whatsoever any data that are not strictly related and necessary to their training. The trainee refrains from deleting, modifying or adding an access code, password or key different from the one that has been set up, and from entering into the system any data likely to infringe the economic and non-economic rights of the organisation providing the training and/or to harm the proper functioning of that organisation. Likewise, they refrain from falsifying, duplicating or directly or indirectly reproducing the software, software packages, CD-ROMs and DVDs made available to them for the purposes of the training and/or to which they will have access, and from transmitting in any way whatsoever data belonging to the training centre.
7 – Liability
Given the nature of our contractual relations with the customer, we are bound by a best-efforts obligation (obligation de moyens), to which we devote all our competence and professionalism. The customer, for their part, undertakes to provide us with sufficient information and to act fairly towards us.
8 – Cancellation or modification of the assignment
Any course that has begun is payable in full, likewise if the participant does not attend, except in a duly justified case of force majeure, in which case only the services actually provided are payable (Article L.6353-7 of the French Labour Code).
Trainees may be replaced at any time, free of charge, by communicating in writing the name and contact details of the replacement, provided that the conditions of admission to the training are met.
Cancellations made in writing will give rise to a full credit note if they are received no later than 30 days before the start of the course. After this deadline, for any postponement or cancellation, the training organisation will be obliged to invoice 50% of the total amount of the training including VAT as a fixed indemnity.
The training organisation reserves the right to postpone or cancel a course, or to change the place where it is held, the content of its programme or the choice of trainers, where circumstances beyond its control compel it to do so; in the event of cancellation on its part, the sums paid are fully refunded.
9 – Disputes
Between professionals, any dispute relating to the interpretation and/or performance of the proposal and of the general terms of service delivery shall, failing an amicable agreement, fall within the exclusive jurisdiction of the Commercial Court in whose district our registered office is located. A consumer client or trainee may, after a written complaint that has not received a satisfactory response, refer the matter free of charge to the CMAP consumer mediator (Centre de Médiation et d’Arbitrage de Paris), 39 avenue Franklin D. Roosevelt, 75008 Paris, www.cmap.fr, and bring the matter before the competent court under the statutory rules.
10 – GDPR
To perform the assignment and comply with its legal obligations (in particular traceability of training actions), the company retains the names, contact details, and start and end dates of assignments of clients and beneficiaries. This tracking file complies with the applicable laws and with the Code of Ethics of the ICF (International Coaching Federation).
Data provided by the client is retained by the company and is not disclosed to any third party other than the processors necessary for the service and in cases provided for by law. Professional customers may receive information about our services (newsletter) on the basis of the company’s legitimate interest, with the possibility of unsubscribing at any time; for individuals, sending a newsletter is subject to their prior consent. The client is free at any time to request to unsubscribe from the newsletter and to have their personal data deleted, except for data necessary for the company’s proper accounting and administration. An inactive contact is deleted no later than three years after the last contact. Cookies existing on the Motivés pour sites and tools are accessible to and can be deactivated by the user. Motivés pour undertakes, in the event of a data breach, to inform the persons concerned where the law requires it. Full details are set out in the GDPR policy above.
Terms of Sale
Updated 2026
General Terms and Conditions of Sale
Motivés pour is a coaching and training company based at 146 avenue de Bellevue, 78700 Conflans-Sainte-Honorine. A simplified joint-stock company (SAS, société par actions simplifiée) with share capital of €100, it is registered with the Versailles Trade and Companies Register under number 920 275 989.
Motivés pour offers and delivers training courses face-to-face, remotely (virtual classroom or e-learning) or combining both formats (blended), as inter-company or in-house courses, in groups or as coaching, as well as skills assessments. Motivés pour also offers and conducts study, consulting or support assignments for companies. Finally, Motivés pour has developed and markets psychometric questionnaires in order to distribute and use them in coaching, training and skills assessment assignments. All of these services constitute the Motivés pour SERVICE OFFERING
.
Selfie-coach licences (online questionnaires, Android application and reports) sold on the web.motivespour.fr online shop are governed by the general terms and conditions of sale and access to Selfie-coach (version 1.3 of 29 September 2026), presented and accepted when the order is placed, provided with the confirmation email and available in the customer account area; they prevail over this section for these licences. This section applies to the other services of the SERVICE OFFERING.
Acceptance of the terms of the contract
These general terms and conditions of sale (the “General Terms and Conditions of Sale”) apply in their entirety to the entire Motivés pour OFFERING and to all customers (hereinafter referred to as the CUSTOMER) who have placed an order with Motivés pour. These General Terms and Conditions of Sale may be updated, with each version dated, and are permanently accessible on the website www.motivespour.fr; the version applicable to an order is the one in force and communicated on the day of the order.
Placing an order, whether by means of a purchase order sent by post or email, or via the website www.motivespour.fr, implies full and unreserved acceptance of these General Terms and Conditions of Sale. No other condition may prevail over these General Terms and Conditions of Sale, except with the written approval of Motivés pour, in particular in the case of specific agreements or contracts negotiated and approved by Motivés pour.
The CUSTOMER or its representatives therefore acknowledge that they have been sufficiently informed prior to any order.
Inter-company training courses
Inter-company training, coaching or skills assessment services, face-to-face and remote, are described in the Motivés pour catalogue and the programmes accessible online on the website of our partner Qualiobee.
Unless otherwise specifically agreed in writing with Motivés pour, payment for training courses is due at enrolment for 50% of the total and on the first day of the training for the balance, subject, for a trainee who is an individual financing their own training, to Articles L.6353-3 to L.6353-7 of the French Labour Code referred to in the general terms of service delivery. Prices are shown exclusive of applicable VAT for professionals and inclusive of all taxes for consumers; they do not include accommodation or meal costs, which will be invoiced separately where applicable.
For any cancellation by the CUSTOMER less than 2 weeks before the start of the service, Motivés pour will retain 30% of the cost of the service from the 50% deposit paid at enrolment; less than one week before, Motivés pour will retain the entire 50% deposit paid; less than three days before, the full price of the service is due and the CUSTOMER will have to pay a supplementary invoice for the balance. These indemnities do not apply in the case of duly justified force majeure or to a consumer exercising a statutory right of withdrawal.
Internal regulations
Updated 2026
Article 1: Internal regulations
These regulations are drawn up in accordance with the provisions of Articles L.6352-3 and L.6352-4 and R.6352-1 to R.6352-15 of the French Labour Code. They apply to all trainees for the duration of the training they are attending.
Article 2: Discipline
By way of example, trainees are strictly prohibited from:
Bringing alcoholic beverages onto the organisation’s premises; Attending training sessions in a state of intoxication;
Taking away or modifying training materials;
Changing the computer’s parameter settings;
Eating in the classrooms;
Using their mobile phones during sessions for purposes other than those of the training.
Article 3: Sanctions
Any conduct considered to be misconduct by the management of the training organisation may, depending on its nature and seriousness, be subject to one or other of the following sanctions, in increasing order of severity:
Written warning by the Director of the training organisation; Reprimand;
Permanent exclusion from the training.
Article 4: Interview prior to a sanction, and procedure.
No sanction may be imposed on the trainee without the trainee being informed at the same time and in writing of the grievances held against them. When the training organisation is considering imposing a sanction, it summons the trainee by registered letter with acknowledgement of receipt, or by letter delivered by hand against a receipt, indicating the purpose of the summons and the date, time and place of the interview, unless the sanction envisaged has no impact on the trainee’s attendance for the remainder of the training.
During the interview, the trainee may be assisted by a person of their choice, a trainee or an employee of the training organisation. The summons referred to in the previous article mentions this option. During the interview, the reason for the sanction envisaged is indicated to the trainee, who then has the opportunity to give any explanation or justification of the facts of which they are accused.
Where a precautionary measure of immediate temporary exclusion is considered essential by the training organisation, no final sanction relating to the wrongful conduct giving rise to this exclusion may be taken without the trainee having first been informed of the grounds held against them and, where applicable, having been summoned to a meeting and given the opportunity to explain themselves before a Disciplinary Committee.
The sanction may not be imposed less than one clear day or more than 15 days after the interview or, where applicable, after the opinion of the Disciplinary Committee.
It is notified to the trainee in writing, with reasons given, by registered letter or by a letter delivered against signature. The training organisation simultaneously informs the employer, and where applicable the joint body bearing the cost of the training, of the sanction taken.
Article 5: Representation of trainees
Where a course lasts more than 500 hours, a full delegate and a substitute delegate are elected by single-member two-round ballot. All trainees are entitled to vote and to stand for election, except detainees admitted to take part in a vocational training programme.
The training organisation organises the ballot, which takes place during training hours, no earlier than 20 hours and no later than 40 hours after the start of the course. If it is impossible to appoint trainee representatives, the training organisation draws up a report of non-appointment (PV de carence), which it sends to the territorially competent regional prefect.
Delegates are elected for the duration of the training. Their duties end when they cease, for whatever reason, to take part in the training.
If the full delegate and the substitute delegate have ceased their duties before the end of the training session, a new election is held under the conditions provided for in Articles R.6352-9 to R.6352-12.
The trainee representatives make any suggestions to improve the running of the courses and the living conditions of trainees within the training organisation. They present all individual or collective complaints relating to these matters, to health and safety conditions and to the application of the internal regulations.
Article 6: Health and safety
The prevention of the risk of accidents and illness is imperative and requires everyone to comply fully with all applicable health and safety requirements. To this end, the general and specific safety instructions in force within the organisation, where they exist, must be strictly observed, failing which disciplinary sanctions may be imposed. When the training takes place on the company’s premises, the applicable general and specific safety instructions are those of the company.
Article 7
A copy of these regulations is given to each trainee (before any final registration).
ABOUT
Motivés pour
146 avenue de Bellevue
78700 Conflans-Sainte-Honorine
06 85 30 43 01
contact@motivespour.fr
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SIRET: 920275989 00019
Training provider registration number: 11 78 86048 78
